Clinical Care Coordinators work with you and your GP to plan and access the right support for your wellbeing. Together, we find the right level of care at the right time to help you get better, and work towards recovery.
Based on your needs, the Clinical Care Coordinator works with you and your GP or Psychiatrist to plan what services will most help you and how to access them.
Once you have a plan, the Clinical Care Coordinator will make referrals for you to the services on your plan.
After connecting with the right services, the Clinical Care Coordinator will follow up with you and your service providers to make sure the services are effective.
Over three months, a Clinical Care Coordinator supports you to:
We coordinate with the people involved in your care to get you the right service and can include:
Clinical Care Coordination is especially helpful for people who have complex mental and physical health care needs.
To be eligible for low-intensity interventions, you need to be 18 or over and:
You can self-refer to this service, or with your permission referrals can be made by GPs, allied health workers, family members or carers.
You do not need a mental health treatment plan to make a referral; the Clinical Care Coordination team can assist you to obtain one.