Clinical Care Coordinators work with you and your GP to plan and access the right support for your wellbeing.
Together, we find the right level of care at the right time to help you get better, and work towards recovery.
We coordinate with all the people involved in your care to get you the right service, this can include:
By organising the referrals to services, Clinical Care Coordination improves how your support services work together.
Clinical Care Coordination is especially helpful for people who have complex mental and physical health care needs.
In this program, you will work with a Clinical Care Coordinator. Our staff are mental health clinicians who will work alongside you and your GP to develop an individual care plan and connect with the right services.
How the program works
Over three months, this short-term service supports you to:
To get started, the Clinical Care Coordinator will first do a comprehensive assessment of your needs.
Working together, you, your GP, and the Clinical Care Coordinator then plan what services will most help you and how to access them.
Once you have a plan, the Clinical Care Coordinator will make referrals for you to the services on your plan.
Once you have connected with the right services, the Clinical Care Coordinator will follow up with you and your service providers to make sure the services are effective.
To access this program, you must be aged over 18 years and have a diagnosis of a severe and complex mental illness.
Referrals can be made by GPs, allied health workers, family members or carers, with your permission. You can also self-refer.
You do not need a mental health treatment plan to make a referral; the Clinical Care Coordination team can assist you to obtain one.